Contact Center and Customer Engagement Experts
CommuniTech Services is a Contact Center specialist focused on improving Customer Engagement and the Customer Experience with the SAP Business Communications Management (BCM) Contact Center.
On premise or in the cloud, from small stand-alone Call Centers to large, sophisticated Contact Centers, we provide enterprises with the ability to provide their customers with a great experience across multiple communications channels and devices with an end-to-end integrated solution.
We can seamlessly integrate to CRM, ERP, “Big Data” and Social Media, and produce blended analytic reports can to provide unique insights into your customers' experience. Click here to see a short video interview to learn more.
Founded in 1983, we deliverer advanced telecommunications solutions that have helped our clients improve their enterprises.
"Highly experienced VARs deploying the right communications technologies can give businesses an unprecedented opportunity to form lasting relationships with their customers and reap the rewards from truly understanding what value means to them."- Jon Arnold, J Arnold & Associates, October 2012
"My favorite vendor" -Telcom Manager for Major City, 3/2010